Parents and Families FAQs

Below are some of the frequently asked questions related to families in the knowledge base. Please click a tab to see the answer.

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I’ve forgotten my password. What do I do?

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If you’ve forgotten your password, we need to reset it for you.Learn more

How do I log in to EducationCity.com?

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You can log in by clicking on Play Now at the top of the menu, on Login at the top right or by clicking on the EducationCity.com Kids Click here icon on the right.Learn more

What makes EducationCity.com unique?

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EducationCity.com is unique as it is fun, educational and good value.Learn more

What is a buddy?

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You will create a buddy when you first enter EducationCity.com and he/she will represent you in the world.Learn more

How much does membership to EducationCity.com cost?

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Membership to EducationCity.com is hosted in Great Britain and costs £29.95 (approximately $49) per child for a period of 12 months.Learn more

What do I need to play on EducationCity.com?

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To play in the EducationCity.com world of Stig and Sten, you will need a broadband Internet connection, and the following on your system:

- Adobe Flash Player 10.2Learn more

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