FAQ - Teachers and Schools FAQs
Here are some of the frequently asked questions related to teachers and schools in the knowledge base. Please click a tab to see the answer.
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Hello and thank you for contacting EducationCity.com!
Try having your teacher login to EducationCity like she did the first time she ever used it. It should store another cookie on her machine and remember your credentials for next time.
We're sorry to hear you're having troubles logging in!
If you could please give us a call at 1.800.995.5410, we will be happy to walk you through the login process.
We look forward to hearing from you!
Thank you for your inquiry!
At this current time, there is no way to set up a shortcut using "different" profiles to log in.
However, you can create a shortcut on your desktop called an ‘AutoLogin’ to enable students to have direct access to EducationCity.com, removing the need to log in every time.
Here are the instructions:
HOW TO - SETUP AUTOLOGIN
An AutoLogin is a shortcut icon which provides an alternative to manually logging in. Students can double-click the AutoLogin, and they will be logged in directly to EducationCity. This feature is handy because it removes the need for students to have login information.
To setup AutoLogin on a PC, please follow the steps below:
1. Log into http://www.educationcity.com
2. At main page, click on Teacher Area in the bottom left hand corner.
3. In the bottom left, click on Schoolwide Settings
4. Select AutoLogin and enter your Feature Password
5. At the AutoLogin page, copy the URL link in the center of the page
6. Minimize all windows until you reach your desktop and right-click on any open area and select New
7. Select Shortcut, a window will appear. Paste the URL link that was copied from the AutoLogin page
8. Name the shortcut something like: EducationCity, EDcity or anything that the students can easily identify
9. Select Finish and the shortcut should appear on the desktop
10. Now you may drag this icon to a shared folder or network drive then onto each user's desktop
Hope this helps.
Best regards and good luck!
Topic Tools help you introduce a new topic and provides a whole array of open-ended whiteboard activities designed for the whole class.
Ready for use with sample data sets, or simply providing a framework for you to use within your lesson, you can incorporate them into your lessons in the way that best suits you.
Once you login to our resource homepage, you will click on the 'Teacher Area' on the lower left hand corner of the page. There, you will see the 'Teacher Features' and select 'Set myCity'. There is a User Guide available or you can login with your Feature Password to begin setting your myCity's and if you have any questions, there is a "Help" button at each step to walk you through the settings.
Yes, you are correct. In order to receive your 21-day FREE trial, your teacher or administrator would simply need to contact our customer service team and we'd be happy to send them their login information. Once they receive their login information, they are be able to share that with you and everyone else in their school.
If you're interested in changing preferences in the activities, such as, countdown timer, activity sounds, printing options, etc. You may find that on our homepage, Teacher Area>>Schoolwide Settings>>Preferences (enter your Feature Password). From there, you will be able to select activity preferences - for all, by subject & level, tests, PlayLive, etc.
Please note that these settings will not affect your myCity preferences. To change your MyCity preferences, click on 'Teacher Features' instead of 'Schoolwide Settings'.
Yes, Education City’s Matemáticas module is a Math in Spanish resource. The module includes more than 300 activities and activity sheets with curriculum content, text and audio presented in neutral Spanish.
Our Matemáticas module is available as a subscription. Please view the 'Teachers' area under 'Pricing' for a complete list of subscription fees.
Not answered yet.
It's easy to log in to Education City. From the main menu, please select the Login button or go here.
You can then select your region from here, and use one of the following to access.
- School Login ID
- Home Account Login ID
- Teacher or Student ID
To post to the forums or blogs, just click the Login button that is on the forum or blog page.
Please note:
At this time, the forum/blog login and the main Education City login are separate.
If you are having problems getting access, please don't hesitate to contact us.
Play Live is available for 1st - 6th Grade Math subscribers. To access Play Live, simply click on the relevant grade and then click on the 'Play Live' button under the Math Activities button.
You can access Play Live in all grades if your school is currently trialling Education City.
If you are a teacher at a school that has a free trial or subscription to Education City you are entitled to use the school's login details at home for lesson planning purposes. To access from home, go Education City and click on 'Login' to enter your schools unique login details.
Education City is updated on a weekly basis, adding new activities and features regularly. Please see our News section to find out more.
We are a modular resource, so you have the option to subscribe to individual modules or to school packs. Pricing is per module rather than on a per student basis and is based on a whole school site licence.
For more information on prices, please click here.
EducationCity.com is the most engaging learning resource used in schools, children love it. Teachers can use the resource really easily in their lessons, so teachers love it. We are recognised in the industry with awards and schools use two and a half million activities a week, proving how much they rely on the resouce. Click here to take a free 21 day trial to experience the resource in your classroom today.
No we don't. We simply cut off the access at the end of the 21 day trial period. If you need longer or run out of time, then you can simply request a trial extension which we will happily grant you.
No.
The login details are for the sole use of teachers only. Please use the AutoLogin feature to enable pupils to access EducationCity.com directly from the desktop. This removes the need for them to log in each time.
Please note, only teachers are allowed to access the resource out of school using the schools login details.
To subscribe to EducationCity.com, simply click here and complete the online order form. Alternatively, you can email us or call 800-995-5410 to discuss your purchasing requirements.
The only physical component required to use Education City is Adobe Flash Player, therefore if you do not have it installed on your PC you will need to download it.
Flash is free and very easy to download with step by step instructions, simply visit http://www.adobe.com/products/flashplayer.
Teachers are entitled to access Education City at home for lesson planning and to monitor student progress.
No you don’t have to log in every time. You can create a shortcut on your desktop called an ‘AutoLogin’ to enable pupils to have direct access to EducationCity.com, removing the need to log in every time.
- Please make sure you are using the latest version of your web browser. For more information on this, click here.
- Please make sure you have updated your Flash and Java.
If you are still having problems and would like help with your issue or have spotted a site bug, please contact us using the website issues form.
This site is in constant state of change. If you spot anything wrong, or if you have any ideas of features you would like us to add to the front web site, please tell us your thoughts.







