Knowledge Base - Teachers and Schools FAQs
Here are some of the frequently asked questions related to teachers and schools in the knowledge base. Please click a tab to see the answer.
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Play Live is available for 1st - 6th Grade Math subscribers. To access Play Live, simply click on the relevant grade and then click on the 'Play Live' button under the Math Activities button.
You can access Play Live in all grades if your school is currently trialling Education City.
If you are a teacher at a school that has a free trial or subscription to Education City you are entitled to use the school's login details at home for lesson planning purposes. To access from home, go Education City and click on 'Login' to enter your schools unique login details.
Don't panic!
Simply use the form provided here to let us know a few details and we will get right back to you with them.
53: Data missing. - Your information is incomplete please try again with your user name/id and password.
53: Data missing.?mesg=29:Account does not exist. - You are in the incorrect region please select the flag for your area from the menu or click here to login at a different region.
Once you have been given you gift subscription code you can access it from here. You can also purchase a gift subscription and print a gift certificate.
From the main menu please select the log in button or go here..
You can use select your region from here and use one of the following to access.
School Login ID / Home Account Login ID / Teacher or Homework Student ID.
For international users like Scotland, England, Wales and Northern Ireland you will need to go to your regional site, click here.
If you are having problems getting access please dont hesitate to contact us.
Education City is updated on a weekly basis, adding new activities and features regularly. Please see our News section to find out more.
We are a modular resource, so you have the option to subscribe to individual modules or to school packs. Pricing is per module rather than on a per student basis and is based on a whole school site licence.
For more information on prices, please click here.
EducationCity.com is the most engaging learning resource used in schools, children love it. Teachers can use the resource really easily in their lessons, so teachers love it. We are recognised in the industry with awards and schools use two and a half million activities a week, proving how much they rely on the resouce. Click here to take a free 21 day trial to experience the resource in your classroom today.
No we don't. We simply cut off the access at the end of the 21 day trial period. If you need longer or run out of time, then you can simply request a trial extension which we will happily grant you.
No.
The login details are for the sole use of teachers only. Please use the AutoLogin feature to enable pupils to access EducationCity.com directly from the desktop. This removes the need for them to log in each time.
Please note, only teachers are allowed to access the resource out of school using the schools login details.
To subscribe to EducationCity.com, simply click here and complete the online order form. Alternatively, you can email us or call 800-995-5410 to discuss your purchasing requirements.
The only physical component required to use Education City is Adobe Flash Player, therefore if you do not have it installed on your PC you will need to download it.
Flash is free and very easy to download with step by step instructions, simply visit http://www.adobe.com/products/flashplayer.
Teachers are entitled to access Education City at home for lesson planning and to monitor student progress.
EducationCity.com will run on a 56k internet connection, however, for optimal results it is recommended that you use a broadband connection.
- Flash Player version 9 minimum, latest version recommended.
- For Windows based PCs: MSIE 6+ or Mozilla Firefox 2.0+
- For Macs: Mozilla Firefox 2.0+ or Safari 3.0+
EducationCity.com is a multimedia resource. You need to have a sound card installed in your computer to experience 100% functionality.
No you don’t have to log in every time. You can create a shortcut on your desktop called an ‘AutoLogin’ to enable pupils to have direct access to EducationCity.com, removing the need to log in every time.
- Please make sure you are using the latest version of your web browser, for more information on this click here.
- Please make sure you have updated your flash and java.
If you are still having problems and would like help with your issue or have spotted a site bug please contact us using the website issues form.
This site is in constant state of change if you spot anything please let us know or if you have any ideas of features you would like us to add to the front web site please tell us your thoughts.
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